Lingying Zhilian (Beijing) Technology Co., Ltd. ("we", "us", or "our") operates the Shadoze mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

CategoryExamplesPurpose
Account credentialsEmail address; Google or Apple sign-in tokensAuthentication, account security
Profile informationGender, age range, city, occupation, bio, interests, avatarPersonalization, matching
Shadow creation dataYour responses during the guided "shadow" creation flow (bartender chat, persona sampling, validation answers)Building your AI shadow persona
Chat messagesMessages you send in shadow chats, matched-user chats, and direct human chatsProviding the chat service, improving persona accuracy
PreferencesLanguage preference, notification settingsLocalization, user experience

1.2 Information Collected Automatically

CategoryExamplesPurpose
Device informationDevice type, operating system, app version, unique device identifiersCompatibility, debugging, analytics
Usage dataFeatures accessed, session duration, interaction timestamps, screen viewsProduct improvement, analytics
Presence dataOnline/offline heartbeat signalsReal-time chat availability
Authentication eventsLogin timestamps, provider used, IP addressSecurity, fraud prevention
Log dataCrash logs, error reports, performance dataDebugging, stability improvement

1.3 Information from Third Parties

If you sign in with Google or Apple, we receive a limited profile from that provider (typically name, email, and profile photo URL). We do not access your contacts, calendar, or other provider data.

1.4 Sensitive Data

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. However, the content you voluntarily share during shadow creation or chat may implicitly reflect personal values, preferences, or psychological traits. This data is processed solely for building your AI shadow persona and is not used for profiling outside the Service.

2. How We Use Your Information

3. How We Use AI

Shadoze is an AI-first product. Your data is processed by AI systems in the following ways:

Our AI processing is powered by third-party model providers including Google Gemini, xAI Grok, and OpenAI. Data sent to these providers is governed by data processing agreements and used solely for generating responses and embeddings.

Important: We do not sell your personal data or AI-derived persona data to third parties.

Automated Decision-Making: The matching system uses AI-driven automated compatibility scoring. You may contact us to request human review of any AI-driven decision that significantly affects your use of the Service.

4. Data Storage and Security

5. Data Sharing and Disclosure

We do not sell your personal data. We may share limited data in the following circumstances:

6. Data Retention

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact us at hi@shadoze.ai.

8. Account Deletion

You can request deletion of your account at any time through the in-app account deletion feature or by emailing hi@shadoze.ai. Upon deletion, all your personal data, shadows, matches, chats, and AI-derived data are permanently removed within 30 days. See our Account Deletion page for full details.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal data from children under 18. If we learn that we have collected data from a child under 18, we will promptly delete that data.

10. International Data Transfers

Your data may be transferred to and processed in Singapore and other locations where our service providers operate. We ensure such transfers comply with applicable data protection laws.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

12. Cookies and Tracking

The website may use essential cookies for session management. We do not use advertising or tracking cookies. The mobile app uses local storage for session tokens and preferences only.

13. California Residents (CCPA/CPRA)

California residents have additional rights including the right to know what personal information is collected, to request deletion, to opt-out of sale (we do not sell personal information), and to non-discrimination for exercising these rights.

14. European Users (GDPR)

Our legal bases for processing include consent (e.g., creating your shadow), contract performance (providing the Service), and legitimate interests (improving and securing the Service). You may contact hi@shadoze.ai or lodge a complaint with your local supervisory authority.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or by email. Continued use of the Service after changes constitutes acceptance.

16. Contact Us